Privacy Policy

At Delorays, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the practices described below. We encourage you to read this policy carefully to understand how your information is handled.

Information We Collect

When you interact with our store, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, and payment details when you place an order or contact us.
  • Order Information: Details related to the products you purchase, the date and time of purchase, and order history.
  • Device Information: IP address, browser type, device type, and browsing behavior through cookies or similar technologies.

We only collect information that helps us provide a better service and fulfill your orders efficiently.

How We Use Your Information

We use the information we collect for purposes such as:

  • Processing and fulfilling your orders
  • Communicating with you about your order, returns, or inquiries
  • Improving your experience on our website
  • Sending updates, promotions, or announcements (if you’ve opted in)
  • Preventing fraud and ensuring website security

We do not sell or rent your personal information to third parties—ever.

Sharing Your Information

We share your information only when necessary, including:

  • With trusted third-party service providers (e.g., shipping carriers, payment processors)
  • With law enforcement or legal authorities if required by law
  • To comply with regulations or protect our rights and the safety of others

All third-party partners are required to safeguard your information in accordance with privacy laws.

Payment Information

We use PayPal to securely process payments. When you enter your payment details, they are encrypted and processed through PayPal’s secure system. Delorays does not store or have direct access to your full payment information.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. These small files help us:

  • Understand how visitors use the site
  • Remember items in your cart
  • Customize content based on your preferences

You can choose to disable cookies in your browser settings, but doing so may affect the functionality of certain features on our site.

Data Retention

We retain your personal information for as long as needed to fulfill your order and maintain our records. After that, your data is either securely deleted or anonymized unless required by law to keep it longer.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your information
  • Ask us to delete your personal data
  • Withdraw consent for marketing emails

To make a request, contact us at info@delorays.com and we’ll respond promptly.

Protecting Your Information

We use standard security measures to protect your personal data, including encryption, secure servers, and access restrictions. While no system is 100% foolproof, we are committed to keeping your information as safe as possible.

Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on this page, and the revised policy will take effect immediately upon posting.

Contact Us

If you have any questions or concerns about our Privacy Policy or how your data is handled, please feel free to contact us:

Business Name: Delorays
Business Email: info@delorays.com
Business Phone: +1 912-320-2657
Business Hours: 9:00 AM – 5:00 PM Eastern Time (ET) | Monday – Friday
Business Address: 18105 Pine Hammock Blvd, Lutz, FL 33548, United States
Location Map: View on Google Maps