Got questions? Find quick answers about our shipping, free returns, and orders to help you shop with confidence.
How long does shipping take?
Orders are processed in 1 to 2 business days. Once shipped, standard delivery within the United States usually takes 5 to 8 business days. All shipments come with full tracking details for your peace of mind.
What is your return policy?
We offer a hassle-free 30-day return window for unused items in original packaging. Contact us at info@delorays.com to initiate a return, and our customer support team will assist you through the process.
Are return shipping fees free?
Yes, return shipping is completely free for all eligible returns. Delorays covers all return freight costs so you can shop with confidence knowing there are zero extra fees when making a valid return.
Which payment methods work?
We securely accept payments through PayPal. You can check out easily using your PayPal account or linked major credit cards, ensuring your financial information remains fully encrypted and protected.
Do you ship internationally?
Currently, we only ship orders within the United States. We do not support international shipping at this time, allowing us to maintain fast processing and free delivery for all our domestic customers.
How can I contact customer support?
You can reach our support team by emailing info@delorays.com or calling +1 912-320-2657. Our business hours are Monday through Friday, 9:00 AM to 5:00 PM Eastern Time, and we respond promptly to all queries.
